The next morning our server for breakfast was Amanda - she was wonderful as well. We had two outstanding staff experiences - Molly in the Oceans Lounge where we had dinner the first night because Emily's closed just as we arrived - at 8pm.But Molly was terrific. We overheard several guests express their frustration that they were not able to enjoy the buffet.We were able to get a reseravationat Emily's when there was a cancellation. The Thanksgiving buffet was sold out before we even arrived - would have been helpful if the pre- stay email mentioned that reservations were not just recommended but required. No casino info in rooms regarding spa - restaurants etc. The room was comfortable and clean - but the hotel definitely needs a facelift. Actually the weather was the only thing that lived up to my expectations. I knew weather would be rainy and possibly stormy - no problem. I made this resevation for Thansgiving last June.